Blind is designed for a community of verified professionals. Work email verification helps confirm that users are real employees, while still keeping accounts anonymous.

Why work email is used

• Work emails help us confirm professional status and reduce fake or spam accounts.
• Verification helps keep discussions focused on real workplace experiences.

How Blind protects your anonymity

• Blind uses a patented authentication method where emails are hashed, salted, and then encrypted.
• Blind does not store your email in plain form.
• Any activity on Blind cannot be directly traced back to your email address.
• Because of this design, we cannot restore forgotten passwords.

Will my employer know I joined Blind

• Your employer cannot see your posts or account activity through us.
• If your employer monitors company email logs, they may see that a verification code was requested.
• Requesting a verification code does not mean you completed registration or have an account.
• After an account is successfully created, Blind does not send confirmation emails or follow up marketing emails.

Anonymity is a core value for Blind. We want users to be able to express honest opinions about work while staying safe.

General tips to avoid being identified

• Do not share personal information that can be combined to identify you, such as names, exact teams, very specific dates, or one of a kind details.
• Avoid sharing screenshots or links that reveal your identity or company systems.
• Be careful when describing unique roles in very small teams.

Company name visibility

• Company names are visible on posts if the organization has at least fifty employees.
• This helps other users understand context such as whether a post is from a user at Amazon, Meta, and so on.
• The company label is an important part of how the verified professional community functions.

Hide Company feature

If you want extra privacy for specific content, you can hide your company when posting.

• Go to My Page
• Select Store
• Purchase the Hide Company item with B Money. If you do not have B Money, you will be prompted to purchase B Money first.
• When you write a post, comment, or reply, choose to activate Hide Company for that content.

When you use Hide Company item, your company tag will appear as undisclosed when you post or comment on the thread where item was applied.

If you did not receive a verification code

• Check spam or junk folder.
• Try signing up with a social account that is connected to the same work email.
• If you still have trouble, email blindapp@teamblind.com

If your company blocks messages to/from TeamBlind, you can contact us from a personal email account.

I have read-only. How do I verify my work email?

If you initially signed up on Blind using your personal email but wish to verify your work email address, follow the steps outlined below. Should you encounter challenges in receiving the verification code, please reach out to our support team at blindapp@teamblind.com for assistance.

• Go to My Page
• Click on Verify Work Email
• Enter your work email address and click Verify
• Enter the verification code and complete the verification process
  
  

What about education emails with an edu domain

Accounts verified with an edu domain are given read-only access in the public forum. This is because both professionals and students share the same type of email. The team is discussing ways to better include academic and research professionals and will share updates when available.

Discover and Follow Topic Channels

We understand the importance of a personalized online experience. You can tailor your home feed to align with your interests.

• On the HOME feed, click on View all channels (this can also be found in My Page > Customize Channels menu in the app.)
• Explore the list of channels on Blind. You can sort by A-Z or recently viewed
• Click Follow button

You can easily manage your preferences by clicking ‘Unfollow’ to unsubscribe.

Finally, for a curated selection of Blind’s most popular content, explore the Popular Feed to discover new interests or stay updated with trending content.

Customizing channels

• Go to My Page
• Tap Customize Channels
• Add or remove channels based on your interests.

Why you might not have a company channel

Company channels unlock when at least 30 employees from that company join Blind. The company must also meet certain eligibility criteria set by Blind. If your company is small or has few verified users, the company channel may not be available yet.

Finding and following company profiles

• Search for the company name in the Home feed.
• Tap a company name displayed next to a user's display name.
• Search for the company name within the Company feed.

To follow a company

• Visit the company profile and tap the Follow button.
• You can also unfollow from the same place.

Viewing the companies you follow

• Click the Company icon in the main navigation bar.
• Select the Following tab.
• You will see a row of icons for companies you follow.

Privacy of company content

• Following a company does not give anyone access to private company channel content.
• Only verified employees of a company can see that company private channel.
• Other users only see general content that mentions the company.

Company background images

Background images are automatically selected based on company industry. Blind does not accept custom image change requests at this time.

How do I log in to my account

If you've switched devices or need to log in, easily access your Blind account by clicking on the login button. Make sure to enter the email and the password you used to sign up on Blind to access your account. If you are having issues logging in, contact our support at blindapp@teamblind.com.

Password Management

Passwords can only be updated on the app. Go to My Page > Settings > Change Password.

*This feature is only available on the app version.

I forgot my password. Can you help me retrieve it?

We are unable to retrieve passwords due to certain security constraints that are meant to protect your anonymity. To access Blind, you will need to create a new account.

If you are currently logged into our app, you can try figuring out your current password by trying different options in the Current Password fill-in. When you enter your current password, you should get a message below saying Correct Password.

How do I change my username?

You can change your username once per day. Violating our community policies may lead to losing your free monthly allowance.

1. Go to My Page
2. Click on Edit next to your username
3. Enter a new username (maximum 10 characters) and save

How do I delete my posts or comments?

How do I delete my account?

You can request to delete your account at any time. For your security, all deletion requests are subject to verification. Note that refunds are not applicable for unused items or B Money. The process takes up to 45 days. Your account will remain active during this process.

iPhone users

1. Click on My Page icon
2. Click on Settings and then FAQ
3. Scroll to find 'How do I delete my account?' and expand
4. Click on Delete Account and follow the instructions. If you require a confirmation receipt, make sure to enter your email address when prompted.

Android or Web users

Email us at blindapp@teamblind.com. Include your username (alias on Blind, not email address) when you submit your request. Note that your email address is only used for verification and is not linked to your Blind account.

If your company is blocking incoming or outgoing messages to TeamBlind, you can write to us using your personal email address.

We would also appreciate it if you could share why you have decided to leave Blind. This will help us improve our services in the future.

What is B Money?

B Money is the currency used on Blind and is only accessible from our app. You can use B Money to buy additional DMs, premium group chat features, and more. Go to My Page to purchase and use B Money.

If you lose access to your account, your B Money and purchased items will be lost. Additionally, B money and items cannot be transferred to separate accounts. 

If you are having issues with B Money or item purchases, please contact our support at blindapp@teamblind.com including your username, receipt of payment, and detailed issue of what you are experiencing. 

Items You Can Purchase With B Money

You can use B Money to buy the following in-app items:

• Additional DMs
• Extra username changes
• Hide Company item
• Invisible to Coworkers
• Keyword Notifications

Blind Alter is a followable second self that you create in addition to your main Blind account. It is a public facing profile that gives you room to post with a different tone, focus, or voice without changing your main identity.

Some users use their Alter to go deep on specific topics. Others use it for more personal takes or niche interests. Followers can see all posts written from that Alter profile in one place and get notified when it posts.

What you can do with a Blind Alter profile

Manage followers

• You can block users who act inappropriately toward your Alter.
• Blocked users cannot follow the profile again or leave comments on that Alter profile.

Customize your profile

• You can add a profile image, bio, and tags.
• This helps your profile stand out and makes it easier for other users to understand what you post about.

Hide your company name

• Blind Alter lets you hide your company name by default.
• This is useful if showing your company limits how you participate.
• You can use this feature to join discussions more comfortably while still staying within our policies.

Where to find Blind Alter profiles

Tap the menu icon at the top left

• Select View Popular Blind Alters to see popular profiles.
• You can follow Alters from this list to see them quickly later in your Following tab.

Search for Alters

• Use keywords to search for Alters that match your interests or topics you care about.

Tap the Alter badge

• When you see a Blind Alter badge on an interesting post, tap the profile to see more posts and follow.

Create your own

• If you do not see an Alter you like, you can create your own and build followers.
• During beta, only MVP users can create Alter profiles. When the beta ends, this will be available to everyone.

Blind Alter is available on app version 3.64.0 or higher.

Policy reminder: Blind Alter profiles that engage in activity that violates Terms of Service or Community Guidelines may be restricted without prior notice.

User Generated Channels (UGCs), are channels created and managed by users around specific interests or topics. They are separate from general topics channels provided by Blind.

Who can create a User Generated Channel

• Any user whose account is in good standing can create a channel.
• During some beta periods, there may be limits such as only MVP users being able to create channels.

Where to find User Generated Channels

Channel roster: Click on the All button on the channel roster to explore popular or newly opened channels.

Search: Search for channels using keywords that match your interests.

Customize channels: Go to My Page and choose Customize Channels to see and adjust what you follow.

Create your own channel: If you cannot find a channel you want, you can create your own and manage it.

Availability

UGCs are available on Blind app version 3.35.0 and higher.

What can channel moderators do?

Post notices

• Moderators can post notices to share news, rules, or updates.
• Notices are a good way to explain what the channel is about and set expectations.

Manage posts

• Moderators can pin useful or interesting posts to the top of the channel.
• They can also block posts or comments that do not follow channel rules or Blind policies.

Manage followers

• Moderators can remove users who behave inappropriately in the channel.
• Removed users will no longer be able to post or comment in that channel.

Set posting guidelines

• Moderators can create guideline messages that appear when someone starts a post.
• This helps remind users of rules or preferred formats before they write.

View channel statistics

• Moderators can see basic daily stats, such as number of visitors, post views, comments, and likes.
• More statistics may be added over time.

How to write in a User Generated Channel

• To post or comment in a User Generated Channel, you must follow that channel first.
• Once you are a follower, you can post and comment freely, as long as you follow Blind policies and channel rules.

How do I report a channel or a channel moderator?

Reporting a Channel: You can report a channel by clicking the […] button at the top right corner of the channel.

Reporting a Channel Moderator: You can report a channel moderator from their posts or profile.

If you find any inappropriate activity by a channel or channel moderator, please report it immediately. We will take prompt action according to Blind's Community Guidelines.

Availability

UGCs are available on Blind app version 3.35.0 and higher.

What are the community policies?

In order to have a sustainable community, we require all members to abide by our Community Guidelines. The guidelines are always accessible on both the app and website. We encourage everyone to reference our policies when writing and reporting content.

How do I report content?

Select the three-dot icon (• • •) on the post or comment you wish to report. Choose the option to Flag Content and provide a reason. You can always reference our Community Guidelines when reporting content.

Is the reporting process confidential?

Yes, the reporting process is confidential. Blind respects user privacy, and the identities of users reporting potential violations are kept confidential.

How does Blind moderate the community?

Blind is in part a self-moderating community. Posts can be automatically removed based on the flags received. Please note that every flag is weighed differently based on its category. A specific number of flags is not the sole criterion for the removal of content.

Human moderation also takes place, especially when sensitive content is involved or when an issue is brought to our attention. If you request for our involvement, please also flag the content that you’d like us to review. This helps expedite the review process.

Users are subject to account restrictions when they violate our Community Guidelines or Terms of Use. Repeated offenses and severe violations can lead to a permanent restriction.

Blind is committed to fostering open conversations about the workplace, and we welcome the diverse opinions shared by our users while adhering to Blind’s Community Guidelines. Blind strictly prohibits the sharing of proprietary or confidential company information. Users are not allowed to disclose details that could be considered company secrets. Below is our definition of Company Secrets:

Company Secrets

Do not share business secrets; sensitive information of commercial value and not otherwise available to the public, that provides your company with a competitive edge. Our goal is to foster open conversation without threatening the legitimate business purposes of the companies in which you work.

How does Blind define Company Secrets?

Company Secrets may include any information that is not publicly disclosed by a company and can be considered confidential, proprietary, or sensitive. This may encompass financial data, unreleased products, trade secrets, screenshots of internal documents or emails, and any information that could harm the company if disclosed.

What happens if a post is reported as Company Secrets?

When a post is reported by users or flagged by our moderation system as a potential violation of the Company Secrets policy, it undergoes a thorough review by our moderation team. Response times may differ based on the volume of reports, but our aim is to promptly address potential violations. If the reported content is determined to violate our guidelines, it will be promptly removed, and the user account will undergo further review.

Does Blind share user information with companies based on reports of Company Secrets violations?

No, Blind does not share user information with companies based on reports of policy violations. Blind is an anonymous community of verified professionals. The email is used for verification purposes only and the information used for verification is encrypted through our patented infrastructure and locked away. Your activity on Blind is stored in a completely separate server that does not connect to your hashed domain. This means there is no way to connect your activity on Blind back to your work domain.

How do I read and write company reviews?

Community members can rate their former and current employers when using Blind. To read or write a review, go to My Page > Company Reviews while using the app. You can also access company reviews on the web.

How do I edit or delete my company review

You can edit or delete your company review by following the steps below.

Click on My Page > Company Reviews

You should see your Review History on this page if you've written a company review.

Click on the Three-Dot icon on the right-hand side of your review.

If your review status is pending, you can edit or delete it. If the status is approved, you can only delete the review.

How do I report reviews?

Employers: If you're an employer, you have the option to report any review that you believe violates our Community Guidelines. Additionally, you can reply to reviews to address concerns or provide context. For further assistance, please email us at blindapp@teamblind.com with the review in question and reasons for removal.

Users: Users can report reviews, and our moderation team will promptly review and take appropriate action according to our Community Guidelines.

Our team checks every review before it appears on Blind so that we can ensure that each piece of content meets our Community Guidelines. Reviews that do not meet our guidelines are rejected. Users can check the status of their submissions from the Company Review page.

Writing Company Reviews

Your anonymous reviews will help others choose the right fit company. Freely provide us with your opinions with a detailed description.

• The best part of the job
• What you learned
• Workplace Culture
• Management
• The hardest part of the job
• Interview Process

Please follow our Review guidelines. We do not publish a review if it violates our review guidelines.

Review Guidelines

Please consider the following guidelines when writing a review.

• The information written in the review must be based on accurate facts or constitute your own experience.
• Tell us about your personal experiences and opinions with your current or former employer while employed there.
• Give us a full explanation about your opinions with a detail.
• Write a review objectively including pros and cons of the company to provide balanced information.
• Please ensure that you have the right grammars, spelling and punctuation for better understanding of your reviews.

Posting multiple reviews of the same company is limited in order to improve the reliability of the reviews.

• An employee may write 1 review of their current company every 6 months.
• An ex-employee can only write 1 review of their former companies, regardless of time.

Blind complies with the following to provide transparent and truthful information.

• We never edit or revise the text of reviews submitted on our websites no matter how minor it is.
• We do not take action to verify the facts written in the reviews; we do not take sides when it comes to factual disputes and stay neutral in all cases of disputes.
• All submitted reviews will be revealed on the site based on the same evaluation criteria.

Blind reserves the right not to post the reviews if any of the following contents are included.

• Irrelevant content or information not required to understand the company
• The threat of violence, abusive language, obscenities, discriminatory language, or other languages that are inappropriate for the public
• Contacts, URL, departments, positions and other forms of information that can identify the individual or reveal personal information
• Confidential company information that should not be revealed to the public (E.g. Source code, customer lists, manufacturing technology, R&D activities, budget, finance and technology and know-how etc.)
• Quoted material or contents cited from other sources
• Allegations of illegal activity
• Excessive advertising and spam content

Are the reviews anonymous?

Blind ensures complete user anonymity through our patented sign-up system. Usernames are never linked to sign-up emails, ensuring confidentiality. Only a portion of usernames is displayed to further protect anonymity. Avoid including any information that could reveal identities in your review.

Read how we protect user anonymity by clicking here.

How does Blind moderate reviews?

All reviews are thoroughly reviewed by our moderation team. To ensure your review isn't returned, provide honest and constructive feedback while avoiding language or content that may violate our guidelines. Please review our Company Review Guidelines before submitting your review. Inappropriate reviews violating our guidelines may lead to account suspension.

We also adhere to the same guidelines when reviewing reported reviews. We take all reports seriously to maintain the quality and integrity of our platform.

Can companies pay Blind to remove reviews?

No, companies cannot pay Blind to remove reviews. We uphold platform integrity by strictly following our Community Guidelines and only remove content in cases of violation.

I can't DM after signing up

All newly verified users receive 10 free DMs per month. To ensure a positive experience for everyone on the platform and to help prevent spam activities, there may be a brief waiting period before the free DM feature becomes available. This measure is in place to prevent misuse of private messaging. During this time, additional DMs can be purchased using B Money.

If you are still unable to send DMs after the waiting period, please contact our support team for assistance at blindapp@teamblind.com

My private chats (DMs) are gone

We’re taking steps to protect your privacy and security. Private chats will now be automatically deleted after a certain period. We recommend backing up your conversations regularly.

I used up all of my DMs. How do I get more?

You receive 10 free DMs per month which do not roll over. If you run out of free DMs, you can purchase more by using B Money. Violating our community policies may lead to losing your free monthly DM allowance.

1. Go to My Page on Blind app (This can only be done from the app)
2. Click on Store button
3. Click on B Money tab and purchase the desired amount
4. Purchase Start Chat item using the B Money you purchased

Blind provides a number of spaces and tools for work related discussion and information sharing.

Main discussion spaces

• Private company channels to talk with coworkers about workplace topics (company channel opens when 30 or more users sign up on Blind).
• Public Topics channels where you can engage with the full Blind community across many subjects.
• User-generated channels that are created and managed by users around special interests.

Other features

• Group chats and private conversations (DMs) for more direct discussions.
• A salary comparison tool that lets you see compensation information shared by other users.
• Company reviews where users can rate and describe experiences at past or current employers.
• Some features are only available on the app. Availability can vary by region and app version.

Click to view Blind’s Terms of Use and Privacy Policy. They are also available on the verification screen when you sign up, or anytime by going to My Page and opening Settings. They are also available on our website for quick reference. 

If you have a press or media-related inquiry, you can contact our team directly at press@teamblind.com.